Your personal data and payment information are treated with the highest level of care on ep92. This Privacy Policy explains exactly what we collect, why we collect it, and how it is kept secure for every Pakistan player on the platform.
Six key commitments that define how ep92 handles the personal data of every registered Pakistan player on the platform.
All personal data stored on ep92's systems — including your name, contact details, CNIC reference and account history — is encrypted at rest. Access to stored data is restricted to authorised personnel only, and access logs are maintained.
Encryption at RestDeposits and withdrawals via JazzCash, Easypaisa, Raast and bank transfer are processed through secure payment channels. ep92 does not store full payment credentials — only the minimum reference information needed to process your transaction.
JazzCash · Easypaisa · Raastep92 does not sell, rent or trade your personal data to any third party for marketing or commercial purposes. Your information stays within ep92's operational ecosystem and is shared only where strictly necessary to run your account.
Zero Data SellingEvery category of data ep92 collects has a defined purpose — account operation, payment processing, identity verification or platform security. This policy documents all data categories and their purposes clearly, with no hidden uses.
Purpose-Limited CollectionAs an ep92 account holder, you have the right to request a copy of the personal data ep92 holds about you. You can also request corrections to inaccurate data. Contact support to submit a data access or correction request at any time.
Access & Correction RightsWhen ep92 makes material changes to this Privacy Policy, registered players are notified via their account email. The updated date on this page reflects the most recent revision so you always know whether anything has changed since you last read it.
Change NotificationsThis Privacy Policy applies to all individuals who access, register on or interact with the ep92 platform — including visitors who browse the site without registering, registered account holders, and anyone who contacts ep92 support.
By using ep92, you acknowledge that you have read this Privacy Policy and understand how your personal data is collected and used. This policy should be read alongside the ep92 Terms and Conditions, which govern your use of the platform as a whole.
ep92 is designed and operated specifically for players in Pakistan. The data practices described in this policy reflect the platform's focus on the Pakistan market, including PKR-denominated transactions, locally relevant payment methods and account verification processes suited to Pakistan-based players.
ep92 collects the following categories of personal data from players and visitors:
| Data Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number | At registration & verification |
| Contact Data | Email address, phone number, residential address | At registration |
| Account Data | Username, password (hashed), account preferences | At registration |
| Transaction Data | Deposit/withdrawal amounts, payment method references, PKR balance history | On each transaction |
| Betting & Gaming Data | Bet history, game play records, bonus activity | During platform use |
| Technical Data | IP address, device type, browser, session duration | Automatically on each visit |
| Communication Data | Support chat transcripts, emails sent to ep92 | When you contact support |
| Verification Documents | Copy of CNIC, proof of address | When verification is requested |
ep92 only collects data that is necessary for the purposes described in this policy. We do not collect sensitive personal data — such as religious beliefs, health information or biometric data — unless specifically required for a verification process and with your explicit consent.
Every piece of data ep92 collects is tied to a specific, legitimate purpose. The table below outlines the main purposes for data collection and the legal basis for processing each category:
ep92 supports PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer and debit/credit cards. The handling of payment data is subject to the following specific rules:
ep92 requires identity verification as part of the account process. Verification is typically required before your first withdrawal and may also be requested at other points where platform security requires it. The verification process works as follows:
ep92 uses cookies and similar tracking technologies to operate the platform and improve your experience. The following types of cookies are used:
In addition to cookies, ep92 automatically collects technical data on each visit — including your IP address, device type, operating system and browser version. This data is used for security monitoring and platform performance analysis. It is not used to build individual marketing profiles.
You can control cookie settings through your browser preferences. Disabling essential cookies will affect your ability to use the platform normally. Disabling analytics or functional cookies will not prevent you from using ep92 but may reduce the quality of your experience.
ep92 does not sell, rent or trade your personal data. Data is shared with third parties only in the following limited circumstances:
All third-party service providers who handle ep92 player data are required to handle that data securely and use it only for the specific purpose for which it was shared. ep92 does not authorise third parties to use player data for their own marketing or commercial purposes.
ep92 retains personal data for as long as it is needed for the purpose it was collected, and no longer. The general retention periods are as follows:
When retention periods expire, data is securely deleted or anonymised so that it can no longer be linked to an individual player. If you close your ep92 account, your active account data is deactivated, but transaction and verification records are retained for the periods stated above.
ep92 applies a range of technical and organisational measures to protect your personal data. These include:
While ep92 takes these security measures seriously, no online platform can guarantee absolute security. You also have a role to play — keep your login credentials private, use a strong unique password for your ep92 account and log out when using a shared device.
As an ep92 account holder, you have the following rights in relation to your personal data. To exercise any of these rights, contact ep92 support with your account details and a description of your request.
You can request a copy of all personal data ep92 holds about you. ep92 will provide this within a reasonable timeframe following identity verification of the request.
If any personal data ep92 holds about you is inaccurate or out of date, you can request that it be corrected. Updates to contact details such as your email address or phone number can be made directly in your account settings.
You can request deletion of your personal data. Note that transaction and verification records must be retained for the periods set out in Section 8 for financial and security reasons, so full deletion may not be possible for all data categories while these obligations apply.
In certain circumstances you can request that ep92 restrict how your data is processed — for example, while a data accuracy dispute is being resolved.
Where processing is based on your consent — such as promotional communications — you can withdraw that consent at any time by contacting support. Withdrawal of consent does not affect processing that took place before the withdrawal.
ep92 is strictly an 18+ platform. ep92 does not knowingly collect personal data from anyone under the age of 18. If ep92 discovers that an account has been registered by someone under 18, the account will be closed immediately, any balance forfeited and any personal data associated with the account deleted.
If you are a parent or guardian and believe that someone under 18 in your household has registered on ep92, contact support immediately with the account details so that the situation can be resolved promptly. We take underage access very seriously and act on all verified reports without delay.
As an additional measure, ep92 recommends that parents and guardians use device-level parental controls to restrict access to online betting and gaming platforms. These tools provide a layer of protection that operates independently of the platform's own age verification.
ep92 reserves the right to update this Privacy Policy at any time. When material changes are made — changes that affect how your personal data is collected, used or shared in a meaningful way — ep92 will notify registered players via the email address on their account. The notification will summarise what has changed and when the updated policy takes effect.
Minor updates — such as corrections to wording or clarifications that do not affect the substance of how data is handled — may be made without individual notification. The "last updated" date at the top of this page is revised each time any change is made, so you can always check whether the policy has been updated since you last read it.
Your continued use of ep92 following notification of a material policy update constitutes your acceptance of the revised Privacy Policy. If you do not agree with the updated policy, you should stop using ep92 and contact support to request account closure.
If you have any questions about this Privacy Policy, want to exercise any of your data rights, or need to report a potential data security concern related to your ep92 account, contact the ep92 support team. Contact details are shown in the footer of this page.
When submitting a data rights request, please include your registered account email address and a clear description of your request so that the support team can locate your account and process your request promptly. Identity verification may be required before a data access or deletion request is fulfilled, to ensure that data is not released to the wrong person.
For related platform policies, see the Terms and Conditions, the Responsible Gaming page and the FAQ.
Join ep92 and enjoy Cricket, PSL and casino games with PKR payments via JazzCash, Easypaisa and Raast — all backed by the data protection commitments in this policy. 18+ only.